Goa, 15-17 August: Over 250 UNIGLOBE professionals joined leading travel suppliers in Goa for education and recognition of top performers in client service. Travelers will now benefit from exclusive “insider knowledge” of travel products and tools and enhanced “job-specific” skills that result in superior service capabilities.


The 9th Annual UNIGLOBE Travel Regional Conference and Excellence Awards were conducted recently at the Zuri White Sands Resorts and Casino, Goa. Themed ‘Racing for Success’ the vibrant state of Goa, famous for its azure seas and lively beaches, played host to this year’s edition of the conference. Over 250 UNIGLOBE Travel professionals attended the conference to celebrate individual and collective achievements, sharpen skills and network for business and product development.

UNIGLOBE Travel (South Asia), which was recently nominated as Asia’s Leading Travel Management Company at the World Travel Awards 2014, organizes the conference every year. The event is aimed at professional development and building relationships with key suppliers from across the globe, in an effort to enhance services for travelers.  
Says Michelle Desreux, COO and Executive Director, UNIGLOBE Travel (South Asia), “Our theme for this year, ‘Racing for Success’ highlighted the vital importance of what it takes to build a high performance team that has the ability to compete at “top speed”. Throughout the conference, travel professionals learned tips and techniques of doing business in the fast lane, best practices and new technology solutions, all in the spirit of Goa! They also learned how the latest, super fast and efficient UNIGLOBE tools will help them deliver world-class client services in record time.”

A part of this year’s star attraction at the conference was attendees getting a firsthand experience of Bollywood biggie – Apoorva Lakhia’s ‘Race to Fame’, starting from a humble beginning. They heard him talking about success and what it takes to be a trailblazer. Through experiential sessions conducted by experts, the conference also highlighted how UNIGLOBE professionals can explore their personal creativity.  
“At UNIGLOBE we believe that our clients are smart travel buyers, so as their travel partner our goal is to ensure they have access to everything they want for a well-planned and cost effective trip –for business or for pleasure. Whether using our online website for self-service or the support of our travel experts, our clients appreciate access to the best of both worlds – technology when they need it and people when they don’t,” says, a UNIGLOBE agency owner.

Top performing UNIGLOBE experts were rewarded for achieving the organization’s highest standards of growth through professionalism and client satisfaction. The awards included recognition for Counselors, Managers, Accounts, Leisure and Facilitation personnel in key areas of client service, professionalism, dependability and productivity - all key elements in the effective servicing of UNIGLOBE clients. 

“Awards for superior growth through constant innovation, excellence in client service have always been an integral part of the UNIGLOBE culture. The achievement of these individual ‘excellence’ agency growth awards will provide both our clients with the added assurance of the strength and dependability of their UNIGLOBE Travel office,” concludes the UNIGLOBE agency owner.

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